Welcome to NUNM Health Centers, where compassionate care meets the wisdom of integrative medicine.
As a teaching clinic of the National University of Natural Medicine in Portland, Oregon, we offer personalized, patient-centered care rooted in naturopathic and Chinese medicine traditions. Whether you’re seeking support for a chronic condition, preventive care, or a fresh perspective on your health, our team of providers and student clinicians is here to guide you on your path to wellness.
Quicklinks
Patient Scheduling Line & Clinic Hours
| Day | Scheduling Line Hours | Clinic Building Hours |
|---|---|---|
| Monday | 10:30 AM – 5:30 PM | 11:30 AM - 5:30 PM |
| Tuesday | 7:45 AM – 5:30 PM | 7:30 AM - 6:00 PM |
| Wednesday | 7:45 AM – 5:30 PM | 7:30 AM - 6:00 PM |
| Thursday | 7:45 AM – 5:30 PM | 7:30 AM - 6:00 PM |
| Friday | 11:30 AM – 5:30 PM | Noon - 5:30 PM |
| Saturday | 8:30 AM – 12:30 PM | 8:30 AM – 1 PM |
| Sunday | Closed | Closed |
Contact Us
Want know more about our Health Center services at the National University of Natural Medicine in Portland, Oregon? Give us a call and we can get you more information about our naturopathic and Chinese medicine services, tell you more about our providers, and schedule you for an appointment!
Contact us during our Scheduling Line hours →
After Hours
An on-call provider is available after hours for clinical support. Please call our phone line, and you will be redirected to a provider for help: 503.552.1551.
NUNM Medicinary
Our medicinary offers a comprehensive selection of supplements, Chinese and Western herbs, homeopathics, tinctures, health and beauty products, and more.
Learn more about the NUNM Medicinary, products, and hours →
NUNM Health Centers Laboratory
The NUNM Laboratory, located within the Lair Hill Health Center, is a CLIA-waived draw station dedicated to providing reliable and economical testing services.
Learn more about Laboratory services and hours →
Expectations for Preparing for Your Visit
As NUNM is a teaching institution, you will be attended first by our Primary Intern students. These are our senior Naturopathic or Chinese medical students. Your student Interns will be devoted to your medical concerns, and serve as your main contact with the supervising Provider. Your student Interns are responsible for gathering your data, discussing your medical history, collecting vital measurements of your health, and holding space to hear your concerns about your conditions and potential treatment plans. The primary Intern will then discuss your case with their overseeing Provider and Resident team.
Next, the supervising Provider and/or shift Resident will join you in the treatment room to discuss possible diagnosis, lab testing, or referral needs, and options for treatment. We pride ourselves on building collaborative care plans while acknowledging the potential challenges you may face.
Rules, Policies, and Procedures to Be Aware Of
If you’re a new patient to NUNM Health Centers, or if we haven’t seen you in more than 3 years, we will need a complete our New Patient Forms.
Missed Appointment Policy
In an effort to better serve our patients, we ask that you give us a minimum of 24-hours notice if you are unable to keep your appointment. We will be happy to reschedule your appointment for a time that is more convenient for you. This time has been reserved for you, and your health care is important to us. To avoid being charged for missed appointments, call the Scheduling Line — 503.552.1551 — at least 24 hours in advance. Repeat missed appointments could result in being discharged from our practice.
Expected Maximum Response Times — After Your Visit
For clarification on any part of your treatment recommendations, you may be provided with your student’s voicemail box number. You also have the ability to send a message to your clinician through MyChart.
For Students: You are required to discuss your questions with your provider before clinical advice can be given. As such, you can expect a response from your care team within 2 business days through return calls or MyChart.
Explanation of Health Care Team Roles and Responsibilities
Our team of licensed practitioners and supervised medical interns offers a full range of services—including primary care, acupuncture, clinical nutrition, hydrotherapy, and more—in a collaborative, compassionate environment.
Learn more about the healthcare services we offer →
What to Expect at Our Health Centers
As a patient at NUNM Health Centers, you will work with a team of practitioners and students who collaborate with you to design the ideal health plan for you. You benefit from the seasoned expertise of an attending faculty member, the recently gained knowledge of a resident, and the enthusiasm and work ethic of a senior medical student. Your wishes and desires are always held utmost regard in the process, with a goal of focusing on your immediate concerns while keeping an eye to maximizing your wellness.
Since learning and teaching are taking place along with caring for you, appointment times at our clinics can be one to two hours in length. You should plan accordingly to allow for a thorough analysis of your health.
Appointments are accompanied by a team of providers – typically two students, an attending practitioner and sometimes a resident physician. Your primary contact and communication will be with your “primary” or “intern,” a senior naturopathic or Chinese medical student. The student will gather information about your current health concerns and health history. They will then confer with the supervising practitioner to decide upon next steps, which may include further history, physical exams, labs, imaging, etc. Your treatment plan will be discussed in detail with you, offering the opportunity to ask questions along the way.
Primary Care
At NUNM, we utilize a team-based care model. Each primary care provider at NUNM is part of the Red, Blue, or Purple Care Team. If you receive primary care at NUNM, your primary care doctor’s care team is responsible for meeting your health care needs in the case that your primary care provider is unavailable. This model increases your access to care, and improves the quality of the care that you receive. To view our care teams and providers in more depth, you can visit this link.
Patients’ Rights and Grievance Policy
Read more about your rights and responsibilities as a new patient of the NUNM Health Centers, or review this PDF.
Read more about NUNM Health Center’s Patient Grievance Policy.